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International Freight Operations Specialist

2 months ago

Perth, Western Australia Insync Recruitment Group Full time

Job Summary

Insync Recruitment Group is seeking a highly skilled and experienced International Freight Operations All Rounder to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our local client portfolio, building collaborative relationships with service providers, and providing exceptional customer service.

Key Responsibilities

  • Oversee operations for local client portfolio, ensuring timely and efficient delivery of goods
  • Build and maintain collaborative relationships with service providers, including carriers and customs brokers
  • Work closely with the local team to ensure effective file management and maintain accurate records
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely manner
  • Maintain and update key performance indicators (KPIs) to ensure stakeholder requirements are met
  • Multitask and work in a fast-paced team environment, prioritizing tasks and managing multiple projects simultaneously

Requirements

  • Several years of local operational international freight experience
  • Imp/exp sea/air knowledge and experience with customs clearance procedures
  • Previous stable career history, with a strong track record of reliability and integrity
  • Transport/cartege experience, with a strong understanding of logistics and supply chain management
  • Ability to work in a team environment, with a strong focus on collaboration and communication

What We Offer

  • A competitive salary and benefits package
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A stable business with a strong management team, committed to excellence and customer satisfaction