Sales and Customer Service Business Leader
2 weeks ago
Prouds The Jewellers is seeking a sales driven leader to join our team.
As a key member of our leadership team, you will be responsible for supporting the Store Manager in achieving personal and store sales targets and KPIs.
- Experience with supervising, inspiring and leading a high performing team
- An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs
- Ability to provide personal and memorable customer service experiences
- A passion for merchandising and stock management whilst thriving in a busy sales environment
- Demonstrated ability of coaching and providing feedback to Team Members to support their career development
Responsibilities include:
- Collaborating with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets
- Leading by example in creating exceptional customer service experiences while achieving personal sales targets
- Coaching and training Team Members to become top performers
- Providing high standards of stock management and shrinkage control
- Morchandising to showcase our range of products in line with promotional set up guidelines
- Operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping and retail business administration tasks
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