Customer Service Expert
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Expert. This role involves working closely with customers to understand their financial goals and delivering tailored solutions that meet their needs.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. They will be proactive in identifying opportunities to improve customer satisfaction and contribute to the growth of our business through the sale of our products and services.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service. The successful candidate will have a solid track record of meeting sales targets and will be committed to ongoing learning and development to ensure they remain up-to-date with industry trends and best practices.
As a valued member of our team, you will have access to a range of employee benefits, including competitive remuneration, flexible work arrangements, and opportunities for career progression. We are committed to creating a workplace culture that values diversity, inclusion, and employee well-being.
Key responsibilities of this role include:
- Providing exceptional customer service to clients across our wealth, insurance, home loan, and small business lending products
- Identifying and pursuing new business opportunities to drive revenue growth
- Developing and maintaining strong relationships with internal stakeholders to ensure seamless delivery of products and services
- Contribute to the achievement of sales targets and business objectives
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