
Dynamic Retail Leader
4 days ago
- We are seeking a dynamic leader to join our team as a Lead Store Manager.
As a Lead Store Manager, you will be responsible for leading and inspiring a high-performing team to deliver exceptional service and sales performance. You will also play a pivotal role in shaping an inspiring, customer-centric store culture while supporting the Store Manager to achieve exceptional performance.
You will have the opportunity to work with a talented team of individuals who share your passion for sport and retail. Together, you will help create unforgettable customer experiences and drive results that exceed expectations.
About the Role:
Key Responsibilities:
- Drive sales and financial performance, supporting the Store Manager to deliver budgets and KPIs.
- Lead daily operations to ensure excellence across merchandising, inventory, and omni-channel services.
- Create an exceptional customer experience, using loyalty and club programs to build lasting relationships.
- Build and develop a high-performing team through training, coaching, and succession planning.
- Ensure compliance with company policies, workplace health & safety, and operational standards.
- Collaborate with stakeholders – from suppliers to community partners – to make the store a true hub of the local sporting community.
Requirements:
- Strong retail leadership experience – you know how to bring out the best in your team.
- Proven success in driving sales and operational excellence.
- A customer-first mindset and a passion for creating seamless, memorable shopping experiences.
- A proactive, hands-on approach to problem-solving and decision-making.
- Flexibility to work across a rotating roster, including weekends and peak periods.
Benefits:
- Generous team member discounts across all SRG brands.
- Opportunities for career progression with a supportive leadership team.
- Access to training programs to develop your retail management expertise.
- A fun, energetic culture built around sport, teamwork, and success.
About Us:
We are a leading Australian sport equipment and apparel chain dedicated to helping our customers pursue their passions. We live and breathe sport, and we're passionate about creating unforgettable customer experiences.
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