Branch Manager, North Lakes QLD

4 weeks ago


North Lakes, Queensland, Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Branch Manager, you'll be responsible for the overall operation and performance of the branch, including sales, maintaining service excellence, and ensuring compliance with ANZ's policies and procedures.

You'll be responsible for enhancing the customer experience and delivering exceptional growth results across key dimensions of quality sales activity, revenue, productivity, and branch profit as demonstrated through Pillars of Performance.

Key Responsibilities

  • Overall operation and performance of the branch
  • Sales and service excellence
  • Compliance with ANZ's policies and procedures
  • Enhancing customer experience
  • Delivering exceptional growth results

What We're Looking For

  • Business development and sales planning experience, preferably within the financial services industry
  • Leadership experience
  • Business management experience and strong commercial acumen
  • Effective communication and strong interpersonal and networking skills
  • Highly developed leadership skills
  • Previous banking experience, ideally in the retail network
  • Digital proficiency and commitment to building strong customer engagement digitally

Why Join Us?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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