Branch Manager, North Lakes QLD
1 month ago
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Branch Manager, you'll be responsible for overall operation and performance of the branch including sales, maintaining service excellence and ensuring your branch is compliant with ANZ's policies and procedures. You'll be responsible for enhancing the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Key Responsibilities
- Overall operation and performance of the branch
- Maintaining service excellence and ensuring compliance with ANZ's policies and procedures
- Enhancing the customer experience and delivering exceptional growth results
What We're Looking For
- Business development and sales planning experience, preferably within the financial services industry
- Leadership experience
- Business management experience and strong commercial acumen
- Effective communication and strong interpersonal and networking skills
- Highly developed Leadership skills
- Previous banking experience (ideally Retail network)
- Digital proficiency and your commitment to build strong customer engagement digitally
Why Join Us?
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
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