Configuration and Change Specialist

2 weeks ago

Canberra, ACT, Australia beBeeChange Full time $80,000 - $120,000

We're seeking a skilled professional to join our team as a Configuration and Change Specialist.

The role involves managing the Configuration Management Database (CMDB) in accordance with ITIL practices and organizational policies.

This includes ensuring that all ICT assets and services are accurately recorded and tracked in the CMDB, and that any changes or updates to those assets are managed and controlled.

This position plays a crucial role in enhancing our organization's capacity to meet information technology needs.

To succeed in this endeavour, you will:

  • Maintain the accuracy and completeness of the CMDB, ensuring that all assets are correctly recorded and tracked;
  • Support the development and maintenance of processes and procedures for managing the CMDB, including processes for asset identification, classification, and tracking;

You will work closely with other teams to ensure that all changes to assets are managed and controlled through the Change Management process.

Key qualifications include experience using configuration management tools with practical knowledge of Change, Configuration, and Asset Management (ITIL V4 practices).

A relevant degree in IT or Computer Science is also required, along with strong client relationship management skills and the ability to translate technical issues into clear business English.

We offer a range of benefits, including opportunities for professional growth and development, and a supportive work environment.

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