Sales Experience Specialist

2 days ago

Bendigo, Victoria, Australia beBeeCustomeroriented Full time $60,000 - $90,000
Job Overview

As a Sales Coordinator, you will be responsible for delivering an outstanding customer experience to major account customers.

Key responsibilities include:

  1. Managing the complete lifecycle of order processing, ensuring accuracy and efficiency.
  2. Developing and delivering scheduled and contracted reporting for customers and the sales team.
  3. Collaborating with Account Managers and Business Development Managers to ensure a smooth onboarding process for our customers onto our eCommerce ordering portal.
  4. Providing support to Account Managers, Sales Managers, and Business Development staff by assisting with processes, reporting, and operations to meet and exceed customer expectations.
  5. Identifying and driving improvements in administrative and operational processes to enhance customer satisfaction and reduce enquiries into our customer service team.
Key Skills
  • 3+ years admin experience.
  • Strong Excel skills (familiar with Pivot tables, V/X Lookups).
  • Confident communicator – comfortable to challenge and ask questions when appropriate.
  • Strong eye for detail and accuracy.
  • Ability to work autonomously as well as part of a team.

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