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Ambitious Hospitality Professional Wanted

3 weeks ago

City of Greater Geelong, Australia beBeeService Full time $60,000 - $80,000
Job Title: Food and Beverage Attendant

This is a key role in our operations, where you will deliver exceptional service to our guests. Your main responsibilities include taking orders, serving food and beverages, and creating a welcoming atmosphere in various settings.

Key Responsibilities:

  • Greet and seat guests warmly, assist with seating arrangements, and provide menus.
  • Accurately take orders, note special requests or dietary restrictions.
  • Promptly serve food and drinks, ensuring they are presented according to standard.
  • Regularly check in with diners to ensure their needs are met and address any concerns.
  • Maintain cleanliness and organisation throughout the area.
  • Collaborate with the kitchen team to communicate orders and ensure correct delivery of food.
  • Handle payments accurately and efficiently.
  • Upsell and promote menu items, specials, and beverages to enhance guest experience.
  • Address special requests and accommodate guests' needs to the best of your ability.
  • Adhere to safety and hygiene protocols at all times.

Essential Skills & Qualifications:

  • Previous experience in a similar role is preferred.
  • Proven knowledge of food and beverage items, including wine and cocktails (training will be provided).
  • Ability to stand for extended periods and lift heavy items.

Behavioural Capabilities:

  • Collaboration: Accepts and appreciates others; demonstrates courtesy and compassion.
  • Communication: Understands spoken and written information; speaks and writes clearly.
  • Dependability: Focuses on understanding customer needs and delivering high-quality work.
  • Resilience: Works productively under pressure and maintains a positive outlook.
  • Adaptability: Adapts well to change and diverse cultures.
  • Delivering Results: Sets objectives that align with organisational goals.