Healthcare Intake Specialist

4 weeks ago


Adelaide, South Australia Calvary Care Full time
About the Role

This is an exciting opportunity to work directly with our Service Manager and Case Managers in supporting the Home Care Package team with new client referrals. As a key member of our team, you will play a crucial role in promoting Calvary Home Care services through community campaigning and advertising.

Your Key Responsibilities
  • You will be responsible for monitoring new referrals and booking appointments for new potential clients each week, discussing their service needs with them.
  • Acting as the first point of contact for our clients, you will provide exceptional customer service and ensure a smooth onboarding experience.
  • Aged care portal management and picking, weekly reporting, and meeting intake KPI expectations are also key aspects of this role.
About You
  • We are looking for individuals with strong communication skills, sales experience, and computer literacy.
  • An understanding of home care package funding is essential, as is the ability to meet with clients and members of the community to promote our services.
Your Benefits
  • NFP salary packaging benefits, discounted health insurance, and gym memberships.
  • Paid parental leave, training, development pathways, and career opportunities.
  • Flexible hours that make sense for you.
Why Work for Calvary?

At Calvary, our staff matter. With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity, and background alongside a team of professionals who care for our patients, residents, and clients.


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