
Senior Process Improvement Manager
18 hours ago
Transformative Opportunity in Business Process Management
As a key member of our team, you will be responsible for driving process improvements that deliver efficiency and service gains. This includes:
- Managing key IT projects to enhance business processes
- Driving operational efficiencies by leveraging technology development and project management expertise
- Contributing to the enhancement of best practices to increase efficiency and improve client experiences
About Our Organization
We are committed to service excellence and work closely with clients, their families, and stakeholders to ensure individuals receive high-quality person-centered care.
Our Values
Our philosophy is based on the following core values:
- People-Centric Approach
- Collaborative Spirit
- Continuous Improvement
- Positive Outlook
Benefits & Culture
We celebrate our diversity and welcome staff from all backgrounds. As an employee, you'll have access to ongoing training and development opportunities, career advancement possibilities, and a range of wellness platforms.
How You'll Make an Impact
This role will contribute to the achievement of our objectives by collaborating with stakeholders and executive leadership on policy and operational matters.
Key responsibilities include:
- Leading business improvement projects to drive efficiency and service gains
- Ensuring timely and budget-friendly delivery of assigned systems projects meeting quality standards
- Managing a portfolio of business process improvement initiatives aligned with targets
- Coordinating improvement projects collaboratively with business stakeholders to deliver continuous and valuable levels of process capability
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