Sales Operations Coordinator

3 days ago


Adelaide, South Australia ASI Solutions Full time
Unlock Your Potential with ASI Solutions

Join our dynamic team as a Customer Success Associate and take your career to the next level. As a key member of our Sales operations, you will play a crucial role in delivering exceptional service to our customers and driving business growth.

Responsibilities
  • Prepare quotes, proposals, and process customer orders, ensuring accuracy and timeliness.
  • Coordinate with purchasing and accounts to fulfill orders efficiently, resolving any issues promptly.
  • Maintain and update templates for client correspondence, ensuring consistency and professionalism.
  • Secure and update client correspondence, keeping all interactions well-documented and easily accessible.
  • Regularly review and update our CRM database to ensure accurate and up-to-date information.
  • Prepare costing spreadsheets to facilitate informed decision-making and drive business growth.
  • Monitor progress on sales activities through regular follow-ups, maintaining open communication with the Sales team and stakeholders.
  • Follow up on back orders with internal teams and vendors to resolve any issues promptly and minimize delays.
  • Communicate with customers about previous day orders and con-note details, maintaining transparency and building trust.
  • Generate reports for customers to keep them informed about their orders and progress.
  • Manage incoming and outgoing deliveries, ensuring smooth logistics and timely receipt of goods.
  • Process new/renewals for Domains and SSL Certificates, maintaining our clients' online presence and security.
What We Offer
  • A dynamic and supportive team environment that encourages growth and development.
  • A comprehensive training program to help you succeed in your role.
  • A competitive salary and benefits package that rewards your hard work and dedication.
  • Opportunities for professional growth and advancement within the company.
  • A positive and inclusive company culture that values diversity and teamwork.


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