
Full-Time Administration Support Officer
6 days ago
We are a children's therapy practice seeking a skilled administration support officer to join our team. The ideal candidate will possess experience in customer service and administration, with a strong focus on delivering exceptional support to our clients.
The successful applicant will work closely with our friendly therapy team, providing administrative support and assisting with coordinating client appointments, processing transactions, and completing ad-hoc tasks. Maintaining accurate records and providing phone support to our clients will be key aspects of this role.
This position requires the ability to work unsupervised and complete duties independently, prioritizing workflow and managing time efficiently. A high level of computer literacy and typing speed are essential, as well as excellent customer service skills and attention to detail.
Responsibilities:- Maintain accurate client records and databases
- Process invoices and payments through our gateway
- Handle correspondence and communication with clients
- Support the team with various administrative duties as needed
- Coordinate client appointments and transactions
- Keep our client database up to date
- Certificate III or above in office administration/business or similar work experience
- Experience processing and reconciling invoices
- Attention to detail and excellent customer service skills
- Ability to work independently and prioritize workflow
- High level of computer literacy and typing speed
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