Lead User Experience and Change Management Specialist

7 days ago


Canberra, ACT, Australia beBeeUserExperience Full time $100,000 - $150,000

We are seeking a seasoned professional to lead our user experience and change management initiatives.

As the User Experience, Change and Communications Lead, you will be responsible for designing, delivering and managing user-centric content and experiences for internal and external digital channels and systems.

Your key responsibilities will include:

  • Supporting and engaging stakeholders to research and analyse user needs and design better services for our users
  • Planning, controlling, executing and reviewing the design, development, delivery and management of project communications
  • Managing and supporting organisational change including clear and consistent communication, active engagement practices and celebrating and advertising success
  • Creating engaging content, meeting Plain English and accessibility requirements to support communications activities
  • Coordinating efforts with other specialists
  • Evaluating and ensuring user readiness

If you have a passion for user experience and change management, we encourage you to apply for this exciting opportunity.

Please note that due to the nature of this environment, Australian Citizens with the ability to obtain a Government Security Clearance need only apply.



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