Customer Experience Specialist

4 weeks ago


Albury, Australia EssilorLuxottica Full time

About EssilorLuxottica

We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.

Our company crafts exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL, whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered.

About the Role

We are currently looking for a Retail Associate to join our Myer Albury team.

The ideal candidate will have previous retail, sales or customer service experience, excellent communication and people skills, and be motivated with a drive to achieve sales targets.

Your Responsibilities

Champion and promote our amazing brands.

Provide an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience.

Contribute to a positive and fun store environment.

Why Work with Us

  • A great team with friends for life.
  • Generous yearly product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands.
  • Up to 50% off Oakley eyewear and apparel throughout the year.
  • Insight and product knowledge to all your favourite brands.
  • Local and global volunteering opportunities through our charity partner OneSight.
  • Clear career pathways for your role, with national and global progression opportunities.
  • A world of personal and professional learning through Leonardo, our online platform.

About You

  • Previous retail, sales or customer service experience.
  • Excellent communication and people skills.
  • Motivated with a drive to achieve sales targets.
  • Thrive in an exciting, fast-paced environment.


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