Full Time Customer Service Representative

2 days ago

Tweed Heads, New South Wales, Australia beBeeCustomerService Full time $59,437 - $84,491

**Job Overview**

We're seeking a talented customer service professional to join our retail team as a full-time sales consultant. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a drive to succeed in a fast-paced, dynamic environment.

As a key member of our team, you will be responsible for providing outstanding customer service, identifying customer needs, and delivering tailored solutions that meet their expectations. You will also have the opportunity to develop your skills and knowledge through ongoing training and development programs.

This role offers a unique blend of customer-facing skills, sales acumen, and technical expertise. If you are a motivated and results-driven individual with excellent communication and interpersonal skills, we encourage you to apply.

**Key Responsibilities**

- Provide exceptional customer service and support to ensure customer satisfaction and loyalty

- Identify customer needs and deliver tailored solutions that meet their expectations

- Develop and maintain strong relationships with customers to build trust and rapport

- Work collaboratively with colleagues to achieve sales targets and business objectives

- Stay up-to-date with product knowledge and industry trends to provide informed advice to customers

**What We Offer**

We offer a competitive salary package, including performance-related bonuses, comprehensive training and development programs, and opportunities for career growth and advancement. Our team members enjoy a range of benefits, including discounts on products and services, flexible working arrangements, and a supportive and inclusive work environment.

**Requirements**

- 2+ years of experience in a customer-facing role, preferably in retail or sales

- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues

- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions

- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines

- High school diploma or equivalent required; post-secondary education preferred

**About Us**

We are a leading provider of telecommunications services, committed to delivering exceptional customer experiences and building long-term relationships with our customers. We value diversity and inclusion, and strive to create a workplace culture that is welcoming and inclusive for all employees.

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