Senior Strategic Advisor

3 days ago

Sydney, New South Wales, Australia The Trade Desk, Inc. Full time
About the Role

We are seeking a highly experienced Senior Strategic Advisor to lead our client services team as a Director of Client Services. As a key member of our leadership team, you will be responsible for developing and executing a strategic plan to drive growth and revenue for our clients.

Key Responsibilities
  • Lead the development of an agency portfolio as a senior strategic advisor, providing technical and client service excellence based on TTD's vision and values.
  • Demonstrate the value of The Trade Desk by crafting innovative technical solutions that meet the clients' needs and business goals with a thorough understanding of their technology stack's dependencies.
  • Provide thought leadership to your client and their partner ecosystem on how to best leverage The Trade Desk's platform and integration capabilities.
  • Work closely with Business Development to cultivate your accounts and become an extension of your client's organization to solve their unique challenges through technology and automation.
  • Responsible for growing your book of business through strategic cross-selling and upselling opportunities by understanding the core client business needs.
  • Develop trusting and productive relationships with key stakeholders both internally and externally.
  • Manage, motivate, and empower a cross-functional team (Account Managers & Traders) to drive consistent Yo Y account growth, overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, managing bandwidth, and maintaining a high level of performance from the team, reporting progress against goals to management.
  • Participate in product roadmap build-out discussions based on client needs with senior leadership, product, & engineering.
  • Communicate effectively with other functional leaders (product, marketing, inventory & partnership team) by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.
  • Maintain strong cross-pod relationships to support horizontal center of excellence across account management and traders.
About You

We are looking for an experienced senior leader who has a solid technical background and is skilled in building and nurturing client relationships. You will possess excellent communication, strategic thinking, and leadership skills to serve as a player-coach across a portfolio of key accounts.

Your duties will involve both managing relationships with clients and leading a team of Account Managers and Traders. You will have extensive experience within the digital and programmatic industry in a client-focused role, with a proven track record of establishing longstanding, consultative client relationships.

You will be able to build strong relationships with internal and external stakeholders, executive team, and industry groups. You will have strong management and leadership skills through a collaborative team approach, with a sense of maturity and ability to see the larger picture when making internal and external decisions and coaching your team to do the same.

You will be able to execute, and coach others to execute, timely in a fast-paced environment through effective time management and prioritization skills. You will have ambition to develop personally and nurture the development of others, with excellent communication and interpersonal skills, excellent influencing and negotiation skills, highly organized with a strong attention to detail, and exemplars of TTD culture and values, teaching others how to act with grit, humility, generosity, and poise.

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