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Claims and Recoveries Specialist

2 months ago

Sydney, New South Wales, Australia Carbiz Full time
{"About the Role": "Key Responsibilities
  • Handle inbound and outbound calls with insurers, customers, and third parties to gather necessary information and negotiate claims.
  • Manage a ledger of credit hire rental invoices, ensuring timely and accurate processing.
  • Negotiate claims and settlements with various insurers and third parties to achieve favorable outcomes.
  • Oversee a portfolio of claims, ensuring each case is handled efficiently and effectively.
  • Collaborate and communicate effectively with multiple departments to ensure seamless operations and resolution of claims.
About You
  • Previous experience in Sales, Customer Service, Claims/Collections or Automotive Industry is advantageous but not essential as we provide comprehensive training for the right candidate.
  • Excellent verbal and written communication skills.
  • Tech savvy and strong administrative skills.
  • Embody an enthusiastic and empathetic personality.
  • Thrives in a team-oriented and collaborative work environment.
  • Detail-oriented and self-organized.
What We Offer
  • Ongoing training, support, mentorship, and opportunity for career development.
  • Collaborative team culture and surrounded by like-minded individuals.
  • Head office located < 10 mins walk from Mascot Station.
  • Novated lease options including Flare Benefits program.
  • Monthly office lunches and birthday celebrations.
  • Great workplace culture and team environment.
  • Celebration of major events.
  • Study assist program - that's right - we pay YOU to study
About Us

Carbiz is a fast-growing tech company that distributes accident replacement vehicles to clients across Australia to ensure our customers get back on the road as quickly as possible.

Our Values
  • Love what we do - We are passionate about delivering for our customers, team, and partners every time.
  • Better than yesterday - We grow each day, learning from our experiences.
  • Win with trust - Lead the market by being trusted, reliable, and helpful.
  • Collaborative core - Working smarter together.
  • Valuing people - We respect our people, encourage their development, and reward their performance.
"}