Technical Operations Lead
3 days ago
About Cyber's Mission
Cyber's mission is to protect Australia's interests by providing secure and reliable information technology systems.
We strive to deliver exceptional IT services that meet the needs of our customers.
Job Overview:
This position is part of a team responsible for delivering high-quality IT services to the Australian government.
You will be working closely with other teams to ensure the successful delivery of IT projects.
Key Responsibilities:
- Manage systems administration projects of a technical and specialized nature.
- Manage stakeholder relationships and escalated enquiries/cases and issues.
- Have experience in producing highly technical systems administrator outcomes.
- Manage day-to-day workflow and BAU operations.
- Exercise considerable independence and perform a leadership role.
- Produce concise technical systems documentation and knowledge artefacts supporting operational continuity.
- Work independently with reasonable autonomy and accountability for the achievement of outcomes.
- Perform critical and complex engineering activities and provide advice in the field of systems engineering under limited direction.
- Apply engineering knowledge and experience to identify risks, uncertainties, and consider these in planning, decision-making, and priority setting.
- Assess technical and design packages including scoping, planning, reviewing, provide recommendations and contribute to the implementation of actions.
Requirements:
- Build and maintain ICT infrastructure, including operating system and application configuration and hardening, local security configuration (e.g. firewalls, application and security policies), and network configuration (e.g. interfaces, routing tables).
- Develop and enhance enterprise monitoring and alerting.
- Manage cloud hosting platforms, support services, configuration, automation, and monitoring.
- Build, configure, and maintain network solutions including security groups, VPNs, firewalls, virtual appliances, as well as cloud-native routing and switching technologies.
- Install and manage physical hardware including servers, storage platforms, and network devices.
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