Market Operations Manager
5 days ago
Goodwill Projects is a leading market and event management business in South East Queensland.
We pride ourselves on creating vibrant and lively spaces that people want to be in.
The role of Market Manager involves managing a team and overseeing all on-site operations at one of our iconic markets in Brisbane.
As a hands-on organiser, you will lead the setup and coordination of the market site, manage vendor relationships, and ensure a welcoming space for customers.
Early mornings are part of this role, with a requirement to be on site by 2:30am. The successful candidate will need to be physically fit and enjoy long, energetic market days (approximately 12 hours).
In preparation for market day, administrative tasks include managing stallholder applications and communication, weekly market site planning, debt management, and liaising with the Marketing team.
Managers enjoy flexibility throughout the week, with a mix of working from home and coming into our Fortitude Valley office.
This role also involves overseeing and coordinating our annual special events, including two major events throughout the calendar year.
Requirements
- A minimum of 2 years' experience in customer management or a related field.
- Strong customer service skills, with the ability to take calls and assist customers with varied queries.
- Problem-solving skills and computer literacy, including database management.
- Leadership experience, with the ability to manage a small team and coordinate over 100 stallholders.
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