Senior Project Coordinator
1 week ago
About Rheem Australia
As a leading global manufacturer of heating, cooling and water heating equipment, we're innovating new ways to deliver a great customer experience while saving energy, water and supporting a more sustainable future. We require a Project Manager to lead and direct activities including planning, delivery, identification and implementation of improvements, and ongoing communication.
Key Responsibilities:
- Plan and execute multiple projects across sales, marketing, customer support, including the call centre and service functions.
- Collaborate with representatives from other functional areas to resolve issues and improve service/delivery.
- Lead and direct project delivery within defined requirements, developing full-scale resource and timeline plans, and managing project budgets to meet set milestones.
- Develop and implement best-practice frameworks for idea gathering, proposal documentation, feasibility considerations, and sign-off processes.
- Ensure project plans are agreed upon at inception, and manage status, risk, progress, and milestone/deadline achievability.
- Construct requirement documentation and presentations.
- Act as the central point of contact for all projects in the sales and marketing program, managing stakeholder satisfaction, commitment, and expectations.
- Serve as a key resource for obtaining engagement documents (e.g., Statement of Work) and work with cross-functional teams to interpret all process documents.
- Report status and escalate issues to the Steering Committee.
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