Medical Receptionist

15 hours ago


Sydney, New South Wales, Australia Bupa Full time
About the Opportunity

Bupa Medical Visa Services is dedicated to delivering health assessments on behalf of the Australian Government to customers applying for visas to live, work, or study in Australia. Our team is passionate about providing a welcoming and rewarding work environment, with customers at the heart of everything we do.

About the Role

As a Receptionist/Concierge, you will be the first point of contact for our customers in our Visa Medical Assessment Centres. Your key responsibilities will include providing information and instructions to guide customers through the medical assessment process, ensuring they are aware of their requirements and the steps involved.

Key Responsibilities
  • Conduct identity and security checks, escalating any identified risks
  • Process payments via EFTPOS
  • Verify customer documentation and process forms
  • Confirm examination requirements and explain the process to customers
  • Enter data into customer management systems and databases
  • Explain the visa medical examination process to customers
About You

Our ideal candidate will possess excellent customer focus, a professional and service-oriented approach, and strong communication skills. You will also require attention to detail, IT skills, and the ability to work effectively within a structured environment.

What We Offer
  • No late-night or overnight shifts, or working public holidays
  • Flexibility with start and finish times
  • A supportive team environment, with opportunities for career growth and development
  • Bupa benefits, including product discounts

At Bupa, we value diversity and inclusion, and we welcome applications from candidates from all backgrounds.


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