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Duty Manager

2 months ago

City of Casey, Australia Kmart Group Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Kmart Group. As a key member of our store operations team, you will play a critical role in ensuring the smooth operation of our store and leading our team during trading hours.

Key Responsibilities
  • Lead and manage a team of sales floor staff to achieve sales and customer service goals
  • Implement and maintain high standards of store appearance and customer service
  • Manage and resolve customer complaints and issues in a professional and timely manner
  • Collaborate with other store leaders to achieve business objectives and improve store performance
  • Develop and implement strategies to improve sales and customer engagement
  • Monitor and control store inventory, stock levels, and merchandise displays
  • Ensure compliance with company policies, procedures, and safety standards
Requirements
  • Minimum 2 years of experience in a retail management or supervisory role
  • Proven track record of achieving sales and customer service goals
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances
  • Strong knowledge of retail operations, including inventory management and customer service
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance