Key Role Player

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $62,000
Role Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Support Representative. As a key member of our operations team, you will play a vital role in ensuring our customers receive outstanding service while supporting our sales team and contributing to the success of our business.

The ideal candidate will possess excellent communication skills, be able to solve problems quickly and effectively, and have experience with customer order processing, ideally using ERP systems. A background in Customer Service or Logistics is desirable, as is proficiency in Microsoft 365 applications.

  • Process and track orders from receipt to delivery and invoicing
  • Respond to customer queries and resolve issues efficiently
  • Support the sales team with day-to-day needs and build strong relationships with colleagues and external partners
About You

As a successful candidate, you will be someone who:

  • Is confident in their ability to communicate complex information clearly
  • Has a strong work ethic and can prioritize tasks effectively
  • Is adaptable and willing to learn new systems and processes
  • Can work independently as well as collaboratively within a team environment
Perks of Working With Us

Our organization prioritizes employee wellbeing through health insurance and offers opportunities for professional development and growth. We also provide flexibility when working and foster a culture of teamwork and collaboration.

Company Background

Our company has been designing, delivering, and supporting critical communications networks for over 50 years. We have a global presence with a network of customers and offices spanning the world.

Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining us, you will be part of a community of people with a wealth of knowledge and expertise who care deeply about their work and the genuine impact it has on our customers and stakeholders.

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