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Implementation Specialists for Not-for-Profit Sector

2 weeks ago

Sydney, New South Wales, Australia Folio Software Full time
Job Description

We are seeking exceptional, self-motivated individuals to join our team as Implementation Specialists for the Not-for-Profit sector. The ideal candidates will have experience within the Not for Profit sector, either as a consultant, vendor or in a quality management/risk management, corporate services role.

The successful candidate will be responsible for preparing, project managing and successfully completing client software implementations, building and maintaining positive client relationships, providing training for new and existing clients, mentoring and training team members on industry requirements and collaborating on the development and improvement of standardized templates and processes for Risk, Incident, and Quality Management.

Key Responsibilities
  • Preparing and delivering high-quality software implementation projects
  • Developing and maintaining strong client relationships
  • Providing comprehensive training and support to clients
  • Mentoring and upskilling team members on industry best practices
  • Contribute to the development and improvement of our software implementation processes