Pet Care Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $54,000 - $73,000
Transform Lives of Pets and Parents

Immersive animal lovers unite to elevate pet care.

Our community is passionate about fostering an environment where pets and their caregivers thrive together. We're on the hunt for skilled professionals who share our vision.

The opportunity lies in a cutting-edge Pharmacy warehouse at Pemulwuy, where you'll play a pivotal role in crafting a seamless purchase and delivery experience for pet parents buying pet medication.

Your Key Responsibilities:
  • Optimize order fulfillment processes - packing, labeling, and dispatching orders efficiently
  • Process high-volume orders with meticulous attention to detail
  • Address and resolve issues related to delivery delays, damaged goods, or order discrepancies
  • Conduct periodic inventory counts and report physical product stock levels
  • Generate, manage, and receive purchase orders from product wholesalers
  • Update product pricing on the website
  • Deliver exceptional customer service in a high-volume and complex contact centre environment
The Ideal Toolbox:
  • Experience in fast-paced, results-driven environments where internal or external customer requests were managed
  • Experience coordinating and collaborating with third-party carriers and logistics partners
  • Experience working with online systems (CRM, ticketing systems, order management software)
  • Fast learner with strong fluency in web-based tools and platforms
  • Quick and effective problem-solving skills

As part of our dynamic team, you'll be immersed in making a tangible difference in the lives of pets and their parents. If this opportunity resonates with you, we'd love to hear from you

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