Strategic Operations Manager

2 days ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking an experienced Strategic Operations Manager to join our team and drive portfolio excellence.

As a key member of our operations team, you will be responsible for providing high-quality information and recommendations to support business objectives. This includes analysing performance metrics, identifying investment targets, and reviewing financial forecasts.

You will work closely with senior management to understand business priorities and negotiate to resolve conflicts between practice priorities and other organisational goals.

Key responsibilities include:

  • Reporting on practice performance, including effort and cost of business operations, managed services, and transformation initiatives.
  • Supporting practice leads and service owners to identify and deliver strategic outcomes, drive performance, and manage to target.
  • Developing and maintaining relationships with senior management across the business and Technology & Transformation Division.
  • Providing financial management support, including forecasting, target setting, and monthly management reporting.
  • Staying up-to-date with the operating model and Enterprise Delivery Framework and supporting teams to adopt best practices.
About You

We are looking for someone with extensive experience in portfolio management and reporting, as well as hands-on experience in technology disciplines.

Detailed understanding and significant experience of:

  • Portfolio Management: Program/Project Management, Target and Forecasting Processes, Management Reporting, Business Analytics, and Data Interrogation Techniques.
  • Self-motivated individual with a drive to instigate initiatives and changes.
  • Solution-driven with creative and lateral thinking.
  • Able to adapt proactively to customer needs and manage expectations.
  • Highly developed negotiation, communication, influencing, and relationship development skills.
Benefits

At Bendigo and Adelaide Bank, we offer a range of benefits that support your career growth and wellbeing, including:

Flexible work options, such as hybrid work arrangements, flexible hours, and a compressed work week.

Health and wellbeing support, including discounted gym memberships, private health insurance options, and access to an Employee Assistance Program (EAP).

We value diversity and inclusion and strive to create a workplace that is accessible and welcoming to everyone.



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