Automation Software Engineer

2 weeks ago


Sydney, New South Wales, Australia beBeeSoftware Full time $80,000 - $120,000
Technical Support Specialist

This role involves providing software technical support for industrial automation solutions in Australia and New Zealand. We are seeking a skilled professional to join our team and assist customers with troubleshooting and diagnosing faults in various software platforms.

About the Role

The Technical Support Specialist will be responsible for owning, investigating, and resolving complex software issues. Accurate and timely documentation of activities and findings is essential. Collaboration with other teams to focus on customer experience is also crucial.

Responsibilities
  • Owning, investigating, and resolving complex software issues.
  • Accurate and timely documentation of activities and findings.
  • Collaboration with other teams to focus on customer experience.
Requirements

To succeed in this role, you will require 2-4 years of experience in Application Support within an ASX top 100 business. You will need to demonstrate proficiency working with software architecture, software unit testing, and aspects of the SDLC. A tertiary qualification in Engineering or Computer Science is preferred, along with working knowledge of software and automation hardware communications and setup.

About You

We are looking for a highly skilled and motivated individual who can work effectively in a team environment. If you have a passion for technology and enjoy problem-solving, we encourage you to apply for this exciting opportunity.



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