Field Service Technician

4 weeks ago


Horsham, Australia Tomra Full time
Job Description

TOMRA is seeking a skilled Field Service Technician to join our team in Western Melbourne. As a Field Service Technician, you will be responsible for maintaining, servicing, and repairing our pioneering reverse vending machine (RVM) installations and bulk processing equipment.

This is a highly autonomous position that requires a qualified electrician/mechanical fitter with experience in either manufacturing or heavy industrial environments. You will be working independently, driving between locations, and interacting with customers face-to-face.

Key Responsibilities:

  • Servicing and maintaining installed equipment
  • Reporting on service assignments and faults
  • Installing kiosks and bulk processing equipment at new sites
  • Providing excellent customer service to our partners and members of the public
  • Analyzing areas of potential improvement of products and reporting to the local service team
  • Undertaking cleaning of equipment

Requirements:

  • Electrical Trade Certificate III or Disconnect-Reconnect Certificate or Mechanical Trade background or Comparable experience on electrical equipment
  • Previous experience interacting face-to-face with customers
  • Strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical, and electronic equipment
  • Experience in troubleshooting electronic equipment and replacing circuit boards, sensors, and other electronic components of the RVM
  • Unrestricted driver's license and willingness to submit a full driving history record
  • Ability to work across a 7-day rotating roster, including weekends

About TOMRA:

TOMRA is an equal opportunity employer, committed to building on the perspectives, experience, knowledge, and skills that diversity brings to our organization. We recognize the importance of a diverse and inclusive workplace and strive to create an environment where everyone feels valued and respected.

Find out more about TOMRA at our website and social media channels.



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