Senior Process Excellence Manager

3 days ago

Sydney, New South Wales, Australia beBeeProcess Full time $180,000 - $250,000
Process Excellence Specialist

We are seeking a seasoned Process Excellence Specialist to join our team. As a key member of our Operations Office, you will drive the capture, documentation, and governance of delivering strategic, complex financial crime investigation processes.

This role is pivotal in driving consistency, clarity, and capability in process design and documentation, with a strong focus on ARIS tooling and business analyst enablement.

  • Process Architecture & Mapping
  • Own the end-to-end lifecycle of process documentation, including current state (as-is) and future state (to-be) models.
  • Use ARIS to design, maintain, and publish process maps that align with enterprise standards and regulatory requirements.
  • Ensure traceability between process levels (e.g., Level 3 discovery, Level 4 inception, SOPs in execution).
  • Establish and maintain process governance forums to review, approve, and manage changes.
  • Define and enforce process design standards, ensuring alignment with enterprise architecture and compliance frameworks.
  • Develop and deliver training programs for Business Analysts and Product Managers to uplift their process mapping skills.
  • Create reusable templates, guidance packs, and best practices to ensure consistency across squads and domains.
  • Collaborate with Product Owners, Technical Writers, and Change Managers to embed process thinking into delivery and Standard Operating Procedures
  • Provide expert input into business design and re-engineering initiatives, especially where off-the-shelf solutions require deviation.

Candidates must possess:

  • Proven experience in process design and governance within large-scale Agile transformation programs.
  • Advanced proficiency in ARIS or similar process modelling tools
  • Strong facilitation and coaching skills, especially in upskilling cross-functional teams.
  • Familiarity with regulatory and operational risk contexts (e.g., KYC, AML, ECDD) is highly desirable.
  • Demonstrable coaching and mentoring skills

We offer:

A dynamic work environment with opportunities for growth and development. If you're passionate about process excellence and eager to make a meaningful impact, we encourage you to apply.

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