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Store Operations Manager
2 weeks ago
About Us
We are a leading global jewelry brand empowering people to express themselves through our beautiful products. We give a voice to millions of people's loves every day and are proud to be part of their stories and the most important moments in their lives.
Our Culture
We value original thinking and strive to turn it into positive impact in a heartbeat. Our team is passionate about delivering with care and passion, dreaming big, daring to act, and crafting far more than just an incredible career.
The Role
- You will be responsible for the operational running of the store as our key retail ambassador.
- You will report directly to the store manager and support them in achieving commercial success.
- Your focus will be on retail operations, including stock control, store procedures, team management, sales optimization, security, rotas, and performance tracking.
- In the absence of the store manager, you will be responsible for the successful trading of the store.
- You will have a strong presence on the sales floor and influence team presence around the store.
The Ideal Candidate
- A capable leader and passionate team player who will confidently support their team to deliver an exceptional customer experience.
- Proven experience in driving sales and profitability in-store.
- A passion for delivering exemplary customer service.
- Strong communication skills to establish and coach a high-performing team.
- The ability to adapt to changing business needs.
- A positive, can-do attitude with enthusiasm for our product and core values.
What We Offer
- A competitive rewards package.
- Staff discount.
- A birthday off.
- Development opportunities.
- Subsided health insurance.
- Retail bonus scheme.
- Employee assistance program.
- Jewellery allowance.
- Wellness days.
