Dynamic Store Operations Manager

4 weeks ago


Moore Park Beach, Queensland, Australia FREEDOM Full time

About the Role

We are seeking a talented Store Operations Manager to lead and motivate our store teams in delivering exceptional customer service. This is an exciting opportunity for a commercially-minded individual with a background in retail management to join our Management team at Freedom.

Key Responsibilities:

  • To use your commercial acumen to increase profitability by maximising opportunities across sales, interior decorator program, NPS, engagement, ATV, and strike rates.
  • To inspire your team and customers with your product knowledge and passion for the Freedom brand.
  • To create a positive work environment focused on teamwork and collaboration, supported by a high-performance culture through regular feedback and coaching.
  • To identify areas of opportunity and recommend potential solutions, valuing your team's input on how we can improve.
  • To manage the day-to-day operations of your store, including rostering, financial performance, onboarding new starters, ad hoc training, and other duties as required.
  • To embed safety as part of your team's day-to-day activities, empowering them to proactively identify and mitigate risk.

What We Offer

As a Store Operations Manager, you will receive a competitive salary of approximately $85,000 - $110,000 per annum, plus superannuation, quarterly bonus eligibility, and access to internal and external training programs. You will also enjoy unlimited career growth opportunities, invitation to Freedom Conferences and Excellence Awards, 25% staff discount across all Freedom products, rotating roster with every other weekend off, full training on our range of products, leadership training, and a friendly and supportive work environment.

Perks of the Job

  • A Competitive Salary + Superannuation + Quarterly Bonus Eligibility
  • Reward and recognition is at our core. Generous incentive and bonus scheme that directly correlates to the performance of your store
  • Limitedless career growth opportunities - A development plan built around your goals and beyond
  • Invitation to Freedom Conferences and Excellence Awards
  • 25% staff discount across all Freedom products, including sales prices
  • Rotating roster with every other weekend off
  • Full training on our range of products, as well as leadership training
  • Work in a friendly and supportive environment


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