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Port Operations Team Supervisor
2 months ago
ABOUT THE POSITION
Lead and manage a team of direct reports, ensuring streamlined and effective operations at the Port (Turnaround & Shorex) through continuous collaboration and coordination among team members. Oversee operational adjustments at the pier, ensuring that suppliers are promptly informed of any last-minute changes or requests. Manage and address operational incidents at the designated Port, ensuring there is no disruption to service delivery. Establish and maintain ongoing communication with cruise ships and both internal and external stakeholders, including Port Authorities. Collaborate closely with the Port Delivery Team Manager to foster a strong commercial relationship with Cruise Lines by ensuring all relevant feedback gathered during operations is communicated effectively. Coordinate daily operational incidents to ensure compliance with cruise line Service Level Agreements (SLAs). Supervise and monitor operational teams, including managing daily staffing requirements. Ensure that all operational information is collected promptly and efficiently for invoicing purposes.We value diversity and inclusion, and we encourage you to explore what this means to us.
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