Senior Business Analyst

21 hours ago

Canberra, ACT, Australia Peoplebank Australia Ltd Full time
About the Role

The successful candidate will be part of the dynamic Business Analyst (BA) team which investigates minor enhancements and ICT projects related to SAP CRM and API changes. The position holder will bring their business analysis, design, and agile collaboration skills into building and implementing solutions which improve the client in a way that enhances Participant experience and the effectiveness of the Scheme.

Key Responsibilities

  • Maintain subject matter expertise within a range of business domains relevant to the client/OCIO projects.
  • Maintain subject matter expertise across legacy systems and processes, as well as those being created by the client and OCIO.
  • Understand and contribute to the OCIO Capability Model.
  • Draft business analyst artefacts and documents that may include Epics and User Stories, User Interface requirements, risk analysis, scope modelling, and sequence diagrams for review by senior staff.
  • Undertake quality management tasks such as peer and quality reviews of specifications and design documents and participate in project reviews, ensuring designed solutions meet business requirements.
  • Undertake some basic project management activities associated with the projects including status tracking and risk and issue management.
  • Provide support on stakeholder management, assisting the team to engage with stakeholders to effectively understand cross-business functions, being the conduit between the systems delivery team (including Services Australia and other vendors) and relevant company business units.
  • Examine and organise requirements to discover and record dependencies, relationships, and identify logical process and implementation sequences.
  • Identify potential issues or risks, track problems, suggest alternatives, and escalate as appropriate.
  • Facilitate and run requirement gathering workshops with Business BA and UX/UI team where applicable.
  • Gather requirements with Business BAs.
  • Create 'as is' and 'to be' business process diagrams and models.
  • Participate and provide input into UX/UI designs.
  • Co-write the Epics and User Stories with the business - or in the case where there is no business BA, then independently create and write final Epics and User Stories inclusive of validation/acceptance criteria.
  • Act as liaison point with UX/UI team for relevant UX/UI input to your projects.
  • Review and improve Epics and User Stories with both Business and ICT Stakeholders.
  • Seek Business, OCIO, and Services Australia solution provider(s) acceptance of confirmed requirements 'sign off'.

Essential Criteria

  • Documented at least 5 years' experience working as a Business Analyst delivering enterprise solutions via technology providers in complex programs and projects.
  • Demonstrated experience and skills in requirements elicitation and definition; developing business analyst artefacts and documents using Agile methodologies including Epics and User Stories, Scrum, or Kanban boards; User Interface requirements risk analysis, scope modelling, and sequence diagrams for review by senior business and technology stakeholders.
  • Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
  • Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
  • Demonstrated experience undertaking quality management activities such as peer and quality reviews of specifications and design documents and participation in solution reviews, ensuring designed solutions meet business requirements.
  • Demonstrated familiarity with the terminology such as SAP CRM and process of the client.

Security Clearance Requirements

Candidates must be Australian citizens and have the ability to obtain baseline security clearance.

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