
AI Infrastructure Engineer
1 week ago
Be part of a leading organization in AI and high-performance data storage solutions.
This is an opportunity to contribute to a market-leading organization shaping the future of AI infrastructure.
Key Responsibilities:- Technical expertise and escalation support as the subject matter expert for L1/L2 teams, addressing and resolving complex customer issues.
- Assist technical support with root-cause analysis and manage critical incidents/escalations.
- Develop tooling and support process requirements for new product introductions.
- Participate in product testing to review/support tools and processes, including upgrades, and gather customer pain points.
- Analyze and report field data post-release to identify trends and optimization opportunities in the product lifecycle.
- 5+ years in enterprise storage, distributed systems, or cloud infrastructure support/engineering.
- Understanding of file systems (POSIX, NFS, S3) and storage performance.
- Proven debugging skills at system/protocol/app levels (e.g., strace, tcpdump, perf).
- Hands-on experience with AI/ML data pipelines, container orchestration (Kubernetes), and GPU-based architectures.
- Strong communication and reporting skills.
The ideal candidate will have demonstrated alignment with our company core characteristics: Self-Starter, Success/Achievement Orientation, Problem Solving, and Innovation.
Benefits include the opportunity to work on challenging projects, collaborate with experienced professionals, and develop your skills in AI and data storage.
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