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Service Consultant
2 months ago
About the Role:
The Alto Group is seeking a highly skilled and customer-focused Service Advisor to join our Volkswagen service team in Artarmon. As a key member of our dynamic service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:
- Act as the direct contact between our customers and our service department, providing clear and concise information about our services and products.
- Assist customers in scheduling appointments, answering questions, and resolving any issues or concerns.
- Work closely with our service technicians to ensure that vehicles are repaired and maintained to the highest standards.
- Provide detailed information about our services and products, including pricing and promotions.
- Maintain accurate records of customer interactions and service history.
Requirements:
- Previous experience in a dealership service department or customer-focused sales role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving skills and attention to detail.
- Knowledge of motor vehicles and service procedures.
What We Offer:
- A competitive remuneration package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- The chance to work with a reputable and family-owned organization.
