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Corporate Receptionist
2 months ago
Job Summary:
We are seeking a highly skilled and detail-oriented Corporate Receptionist to join our team at Team Global Express. As the first point of contact for visitors and callers, you will be responsible for providing exceptional customer service and ensuring a professional company image.
Key Responsibilities:
- Visitor Management: Greet all visitors with a warm and welcoming smile, ensuring they are signed in and promptly directed to the appropriate staff member.
- Call Handling: Answer and re-direct all incoming calls efficiently and professionally, providing accurate information and resolving any issues that may arise.
- Administrative Support: Provide administrative support to the team, including data entry, mail and courier handling, and building and IT coordination.
- Communication Hub: Act as the central point of communication for office updates, building works, and safety notices, ensuring that all staff members are informed and up-to-date.
- Meeting Room and Office Management: Assist with setting up and booking meeting rooms, manage stationery orders, and oversee kitchen supplies and maintenance.
- Safety and Compliance: Serve as a fire warden and first aid officer, working with the Safety Committee to ensure the building meets all safety requirements.
Requirements:
- Excellent Communication Skills: Possess excellent phone manner, professional oral communication skills, and the ability to communicate effectively with people at all levels.
- Intermediate IT Skills: Have intermediate IT skills, including data entry and familiarity with end-user environments like Windows, macOS, and browser tools.
- Strong Organizational Skills: Possess strong organizational skills with the ability to prioritize tasks, meet deadlines, and maintain attention to detail.
- Customer Service Focus: Have a customer service focus, with the ability to manage conflicts and handle stressful situations calmly.
About Team Global Express:
Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're committed to transforming our operations and striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
What We Offer:
- Competitive Salary: A competitive salary above industry standards.
- Upskilling and Training: Opportunities for upskilling, training, mentoring, and more to support your career development journey.
- Flexible Work Arrangements: Flexible work arrangements, including work from home options.
- Inclusive Workplace: An inclusive workplace that celebrates difference and gives everyone the chance to contribute to a bigger and brighter future with us.
