Lead Windows Operating Systems Engineer
4 days ago
Estimated salary: $120,000 - $180,000 per annum
About the roleWe are seeking a highly skilled Senior SOE Engineer to join our team in Canberra. As a key member of our IT department, you will be responsible for managing and monitoring the Standard Operating Environment (SOE) and related activities.
Key responsibilities- Manage and monitor the SOE and related activities, ensuring seamless delivery of desktop and mobility solutions.
- Provide leadership and technical guidance on the implementation of desktop and mobility solutions, including impacts to end-user experience.
- Provide 3rd level SOE support for desktop-related problem management cases, acting as an escalation point within the services team.
- Document as-built configurations and deploy updates or patches to maintain a secure and efficient environment.
- Maintain and implement Australian Cyber Security Centre (ACSC) Essential Eight (E8) security controls and associated services in relation to the SOE.
- Work with the Cyber Security team to provide assurance on the effectiveness of E8 controls.
- Strong knowledge of End User Windows Operating Systems, Traditional networking, and Azure cloud services.
- Strong technical knowledge and experience in deploying or supporting Microsoft Intune.
- Strong technical knowledge of Azure Virtual Desktop (AVD) and W365.
- Strong experience in SOE maintenance, updates, and enhancements of environment-wide configurations, including user policies, device policies, security policies, firmware, drivers, and automation scripts through enterprise-grade endpoint management platforms (Intune).
- Microsoft Azure Proficiency: Strong experience in deploying or supporting the following Microsoft Azure technologies:
- Entra ID
- VNET/Subnet
- VM Compute Gallery
- Directory Services & Automation: Highly skilled in:
- Active Directory
- PowerShell scripting
- Group Policy Management
- DHCP
- DNS
- NPS
- Proven experience in a Level 3 support role, preferably within an enterprise environment.
- Strong knowledge of the ACSC ISM and ACSC Essential 8 (particularly Maturity Level 2).
- Excellent problem-solving skills and attention to detail; ability to work independently and as part of a team.
- A competitive salary package, including an estimated annual salary range of $120,000 - $180,000.
- The opportunity to work with a leading recruitment agency in Australia.
- A dynamic and supportive work environment.
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