Tech-Savvy Customer Experience Expert

2 weeks ago


Adelaide, South Australia beBeeCustomer Full time $90,000 - $110,000

Customer Service Representative

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We are seeking a passionate and tech-curious individual to join our team as a full-time Customer Service Representative. In this role, you will have the opportunity to make a meaningful impact on customers' lives by providing exceptional service and support.

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  • You will work in a fast-paced retail environment where no two days are the same. You will be responsible for building connections with new and existing customers, identifying their needs, and delivering customized solutions that meet their expectations.
  • You must be able to develop strong relationships with customers, communicate effectively, and provide tailored solutions to their queries.
  • You will also have the opportunity to learn and grow within the role, developing your skills and knowledge of the latest cutting-edge technology and gadgets.
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Requirements

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  • You must have a drive to deliver exceptional customer service and consistently exceed sales targets and KPIs.
  • You should be hungry to learn and take on new challenges, with a willingness to adapt to changing circumstances.
  • You must have experience in a customer-facing role, with a proven track record of building strong relationships with customers.
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Benefits

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  • We offer a range of benefits, including team performance-related commission, 30% off Telstra services, continuous training from management, and exclusive discounts and offers across 240 brands and partners.
  • You will also have access to 16 weeks paid parental leave for primary and secondary carers.
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About Us

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We are a leading provider of telecommunications services, committed to delivering outstanding customer experiences. We are passionate about empowering our employees to make a difference in their communities, and we offer a range of opportunities for growth and development.

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