
Information Technologist
2 weeks ago
About the Role
">- Work with our Professional Services team to deliver services that meet our business customers' needs.">
Key Responsibilities
">- Provide technical support to Sales teams on hardware and software solutions as needed.">
- Implement Canon solutions, including those for customers using both Canon and third-party products.">
- Develop workshops, scope projects, and form solutions around Canon and partner products.">
- E nsure customer-facing projects are productive and efficient.">
- Identify, document, and report change requests and new opportunities to Sales.">
- Support Sales during the pre-sales process.">
- Track billable hours and share information with line Managers via relevant systems.">
- Develop methodologies and standards within the Professional Services team.">
- Coach other Services team members and Sales team in areas of expertise.">
- Manage large implementations.">
About You
">To be successful, you'll need IT experience and project management skills. A high level of understanding is required for Imaging, Document Management, Workflow, and similar technologies, Production Printing, and Colour Management.
">You should have a proven ability to meet targets and deadlines effectively across multiple simultaneous projects. Key Skills & Experience include:
">- Minimum 5 years' work experience in Information Technology, IT systems integration, and/or Consulting.">
- Able to contribute in several technical and consulting areas to complex customer situations and solutions.">
- In-depth knowledge of standard IT environments and protocols used.">
- Experience with printing/imaging solutions, preferably in Pre-Sales.">
- A reasonably high level of business and organisational understanding, applied in the consulting and development environment.">
What We Offer
">We invest in training and development, progression, recognition, and reward. You'll have all the tools and support you need to grow, bring your ideas to life, and achieve your successes.
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