
Senior Operations Manager
2 weeks ago
We are seeking a highly skilled Senior Operations Manager to lead our team in delivering exceptional results while maintaining high service standards.
Job DescriptionThe Senior Operations Manager will be responsible for managing operations, people, and finance for a high-volume location. This includes ensuring our brand is well known in the community, delivering profit objectives, and providing compassionate care and support to families during challenging times.
Key Responsibilities- Lead, develop, and inspire your team by creating a workplace where people feel valued and proud to work
- Manage operations, people, and finance for a high-volume location
- Deliver profit objectives while maintaining outstanding customer service levels
- Understand and respect individual values and beliefs during sensitive situations
- Communicate effectively with diverse groups of people
- Empathize with clients' needs and present options clearly
- Exercise competent administrative and computing skills with attention to detail
- Be flexible to participate in after-hours duties, including occasional weekends
- Develop strong written and oral communication skills
- Possess an unrestricted Driver's license
- 5+ years of experience in operations management or a related field
- Demonstrated ability to lead and manage high-performing teams
- Proven track record of delivering results in a fast-paced environment
- Excellent communication and interpersonal skills
- Able to work effectively in a team environment
- Strong problem-solving and analytical skills
We offer a range of benefits to our employees, including:
- Reward and recognition programs
- Tailored induction and training programs
- Well-designed and fitted out locations with modern facilities
- Networking opportunities within the business and with peers
- Birthday and paid parental leave
- Free access to Employee Assist Program
In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that fosters growth and development.
Our employees are the heart of our business, and we are committed to providing them with the tools and resources they need to succeed.
We are proud to be an equal opportunities employer and welcome applications from diverse candidates.
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