Service Manager

2 weeks ago


Wagga Wagga, Australia x-tention Full time
Deine Rolle bei x-tention

Als Service Manager bei x-tention bist du die zentrale Ansprechperson für unsere Kunden. Du bist verantwortlich für die Koordination der Service Management Prozesse, einschließlich Incident-, Change- und Problemmanagement.

Deine Aufgaben
  • Kommunikation mit den Kunden und Abstimmung der Service Management Prozesse
  • Koordinierung der Service Management Prozesse
  • Zusammenarbeit mit den Projekt-, Entwicklungs- und Supportteams
  • Weiterentwicklung und Verbesserung der Prozesse
Deine Qualifikationen
  • Abgeschlossene IT-Ausbildung
  • Berufserfahrung im IT-Service Management
  • Kenntnisse im Bereich ITIL
  • Hohes Maß an Kommunikationsfähigkeit, Eigeninitiative und Verantwortungsbewusstsein
  • Freude am Kundenkontakt und am Lösen von Problemen
Unsere Benefits
  • Modernen Arbeitsplatz in einer stabil wachsenden Unternehmensgruppe
  • Agile, internationale Teams
  • Individuelle Aus- und Weiterbildungen
  • Flexible Arbeitszeiten
  • Gratis Getränke und kostengünstige Mittagessen


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