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Field Service Engineer Opportunities

2 months ago

Sunshine Coast Regional District, Australia Stryker Australia Pty Ltd Full time

About Stryker Australia Pty Ltd

We are a leading medical technology company that provides innovative solutions to improve patient outcomes. As a Field Service Engineer, you will play a critical role in delivering exceptional customer service and technical support to our customers across Australia and New Zealand.

Key Responsibilities

  1. Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment.
  2. Support the business to ensure the highest standard and quality of service is provided to our customers.
  3. Deliver an exceptional customer experience and increase brand awareness through the development of strong, communicative relationships with customers and internal stakeholders.
  4. Work closely with our Senior Field Service Engineer to ensure KPIs, goals and objectives are met.

Requirements

  1. Excellent analytical, interpersonal and communication skills with a passion for customer service.
  2. Demonstrated ability to operate small hand tools, soldering, power tools and test/inspect equipment.
  3. Proven mechanical/electrical and problem solving skills.
  4. Ability to problem solve, troubleshoot and repair complex installations.
  5. A positive and enthusiastic team attitude.
  6. Own vehicle and drivers license.
  7. Electrical license and tagging and testing experience (desirable).

Culture and Benefits

  1. Ongoing training and opportunities for career progression.
  2. Paid parental leave schemes.
  3. Volunteer day.
  4. Engagement day.
  5. Being part of one of the world's largest and most recognizable brands.
  6. Excellent team culture – we have fun while we work.
  7. A leader who will support and guide you throughout your career.
  8. Access to employee benefits including healthcare, financial wellbeing and insurance.
  9. Access to our career and self-development program from day one.
  10. Work with like-minded individuals who are driven by exceeding targets and improving patient outcomes.