
Customer Service Professional
1 week ago
**Job Summary:**
We are seeking a highly skilled Customer Service Professional to join our team on a temporary basis. As a representative, you will provide exceptional service to members and customers, responding to inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Deliver outstanding customer service through phone, email, and chat interactions
- Respond to member inquiries and resolve concerns in a prompt and courteous fashion
- Work effectively in a fast-paced environment and adapt to changing priorities
- Maintain accurate records and confidential information
- Participate in ongoing training and development to enhance knowledge of the health insurance industry and regulatory requirements
Requirements:
- 6 months of experience in customer service or a related field
- Demonstrated ability to read, write, and perform basic math
- Excellent communication and interpersonal skills
- Ability to learn and adapt to new systems and technologies
Benefits:
- A competitive pay and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Physical Demands:
- Sit for prolonged periods
- Bend, stoop, and stretch
- Lift up to 20 pounds
- Manual dexterity to operate computer, phones, and standard office machines
About the Role:
This is a temporary position that offers a unique opportunity to gain valuable experience and skills in customer service. Our team is passionate about delivering exceptional service and building lasting relationships with our members.
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