Senior Retail Operations Manager

2 days ago


Brisbane, Queensland, Australia Nike Full time
About Nike

Nike, Inc. is more than just a sportswear company - it's a place where people can grow, learn, and thrive.

As a global leader in the industry, we're constantly pushing boundaries and innovating new ways to engage with our customers. Our mission is to bring inspiration and innovation to every athlete in the world, regardless of their level or background.

About the Role

We're seeking a highly skilled Assistant Head Coach to join our retail team. In this role, you'll have the opportunity to work closely with our Head Coach and other senior leaders to drive sales, improve customer experience, and develop the skills of our retail staff.

Your key responsibilities will include:

  • Providing exceptional customer service and ensuring that our stores are always stocked and well-presented.
  • Leading and developing a high-performing team of retail staff, including coaching, mentoring, and providing regular feedback.
  • Collaborating with our merchandising and marketing teams to ensure that our stores are always aligned with our brand vision and strategy.

To be successful in this role, you'll need to be a natural leader with excellent communication and interpersonal skills. You'll also need to be able to manage multiple priorities and deadlines while maintaining a positive attitude and energy level throughout the day.

What We Offer

Nike, Inc. is committed to providing a comprehensive benefits package to all our employees, including a competitive salary, generous employee discounts, and access to a range of training and development programs.

Our estimated salary for this role is $60,000 - $80,000 per year, depending on your level of experience and qualifications.

We're an equal opportunities employer and welcome applications from all qualified candidates, regardless of their age, disability, ethnicity, gender, sexual orientation, or any other characteristic.



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