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Eyewear Expert
3 weeks ago
We are a global leader in ophthalmic lenses, frames, and sunglasses.
We bring together expertise in advanced lens technologies and craftsmanship of iconic eyewear.
We are uniquely positioned to address evolving vision needs.
- Craft exclusive eyewear brands.
- Lead the industry in innovation with cutting-edge lenses.
- Handle inbound calls and respond to customer inquiries in a timely manner.
- Update customer data and perform maintenance tasks.
- Provide technical support by collaborating with internal and external departments to resolve system issues.
- Assist with online sales by processing orders, refunds, cancellations, and tracking order status.
- E nsure compliance with our work health and safety policies and procedures.
- Excellent customer service experience from retail, hospitality, or call center backgrounds.
- Natural communicator and solution-focused mindset.
- Initiative to 'think outside the box' to find solutions for customers.
- Strong attention to detail.
- Proficient in Microsoft Office suite.
