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Frontline Community Supporter

3 weeks ago

Sunshine Coast Regional District, Australia beBeeCustomerService Full time $28,896

Customer Service Ambassador

We are seeking a friendly and approachable individual to provide exceptional customer service in our community. As a Customer Service Ambassador, you will be the first point of contact for residents, visitors, and guests, providing a warm and welcoming experience.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds. You will work closely with our team to ensure that all residents feel valued, respected, and supported.

Key Responsibilities:

  • Provide exceptional customer service to residents, visitors, and guests.
  • Assist with administrative tasks, including reception duties and mail distribution.
  • Liaise with internal and external stakeholders, including contractors and fellow colleagues.
  • Contribute to maintaining a clean and safe environment, ensuring common areas are inviting and well-maintained.
  • Participate in events and activities to promote resident engagement and satisfaction.

Requirements:

  • Experience in a customer-facing role, preferably in a similar community setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Intermediate computer skills and adaptability to learn new software programs.
  • Demonstrated ability to coordinate work and prioritize tasks to meet deadlines and commitments.

What We Offer:

  • A supportive and collaborative team environment.
  • Ongoing training and development opportunities.
  • A competitive hourly rate + superannuation + relevant award entitlements.
  • A close-knit community where everyone feels valued and respected.
  • Opportunities for career progression and professional growth.

How to Apply:

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

We welcome applications from diverse candidates who share our commitment to delivering outstanding customer service and creating a positive community experience.