Field Service Technician

2 weeks ago


Kewdale, Western Australia Oshkosh Full time

About Oshkosh

Oshkosh is a global leader in the access industry, committed to delivering innovative solutions to the construction industry. Our company has a rich history, dating back to 1969 when our founder, John L. Grove, set out to resolve growing safety concerns.

Job Summary:

The Field Service Technician will be responsible for traveling to customer sites to perform in-service operations and maintenance training. This role will also be responsible for diagnosing and repairing equipment at customer sites throughout the US and internationally.

Key Responsibilities:

  • Provide product orientation classes at customer locations.
  • Diagnose and repair equipment issues at customer sites.
  • Assist dealer service technicians with diagnosing and repairing equipment.
  • Follow up on repairs to ensure customer satisfaction.
  • Troubleshoot customer concerns and develop best resolutions.

Requirements:

  • High School Diploma or equivalent.
  • One or more years of relevant experience.
  • Ability to travel 80%.

Preferred Qualifications:

  • Associate's Degree in Diesel Equipment Technology or related field.
  • Strong written and oral communication skills.
  • Commercial Driver's License (CDL).
  • Experience in automotive, heavy trucks, or marine repair.
  • Ability to obtain a Passport.


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