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Client Relations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeAccountManager Full time
Job Description

As a key player in our agency, the Account Manager will be responsible for managing day-to-day communication with key clients and supporting the execution of creative campaigns across digital display, out-of-home (OOH), and print. This role will suit someone who thrives in a fast-paced, agency-style environment, with a strong ability to manage multiple deadlines, stakeholder expectations, and creative workflows, while ensuring high attention to detail and consistent brand delivery.

Required Skills and Qualifications
  • Interpret and analyze client briefs and campaign rollout plans, translating them into actionable internal briefs
  • Manage the end-to-end creative production lifecycle, from briefing to finished art dispatch, across digital, OOH and print
  • Coordinate campaign timelines, resources and internal WIPs, ensuring consistent communication and delivery
  • Lead the process of forecasting and preparing the studio for upcoming workload by providing visibility of client projects
  • Compile creative materials for client presentations and quarterly business reviews using agency templates
  • Maintain regular and clear communication with internal and external stakeholders, ensuring alignment at all stages
  • Own and manage the account WIP status report, updating internal teams and clients as required
  • Manage account financials, including estimating, raising POs, tracking budgets, job reconciliation and invoicing
  • Build and maintain strong client relationships through clear, consistent and timely communication
  • Manage relationships with key partners such as vendors, suppliers and affiliated client businesses
  • Guide clients through internal processes and ways of working, helping to streamline collaboration
  • Ensure brand consistency by strictly adhering to client guidelines and applying quality control across all deliverables

To succeed in this role, you will have 1–2 years' minimum experience in a similar account or project coordination role, a tertiary qualification in Marketing, Communications, or a related discipline preferred, previous experience in an integrated marketing or creative agency environment, and proven ability to manage deadlines, multiple stakeholders and project resources.

Benefits

This is an excellent opportunity to grow your career in a dynamic and innovative agency, where you can develop your skills and expertise in a collaborative team environment. You will be working on exciting and challenging projects, developing strong relationships with clients, and contributing to the success of the agency.

Others

If you are a motivated and experienced professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity.