Sydney Customer Success Manager

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $100,000 - $120,000
Job Opportunity:

We are seeking an experienced and customer-focused professional to join our team as a Customer Success Manager in Sydney.

This is a strategic role that requires a deep understanding of customer needs and the ability to drive revenue growth through effective partnership building.

Responsibilities:
  • Owning the onboarding process, ensuring seamless transitions from Sales teams and delivering exceptional customer experiences.
  • Building consultative relationships with customers, identifying opportunities for growth and maximizing the value they derive from our services.
  • Conducting regular check-ins and business reviews, leveraging data to inform decisions and drive revenue expansion.
  • Developing and implementing strategies to increase customer adoption and retention.
  • Collaborating with internal teams to ensure alignment and effective communication with customers.
  • Staying up-to-date with industry trends and best practices to drive continuous improvement.
Requirements:
  • Proven experience in Customer Success, Account Management, or a similar role.
  • Strong analytical and problem-solving skills, with the ability to leverage data to drive customer outcomes.
  • Excellent communication and relationship-building skills, with the ability to effectively collaborate with cross-functional teams.
  • Passion for customer success and driving business growth through strategic partnerships.
What We Offer:
  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • Opportunities for professional growth and development, with access to training and mentorship programs.
  • A competitive compensation package, including equity incentives and benefits.
  • The chance to work with a talented team of professionals who share your passion for customer success.
About Our Team:

We are a rapidly growing organization that values creativity, teamwork, and customer-centricity. Our team is dedicated to delivering exceptional results and making a positive impact on our customers' businesses.

  • Sydney Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSuccess Full time $90,000 - $120,000

    We're seeking a highly skilled Customer Success Manager to join our team in Sydney. This is a pivotal role where you'll be responsible for ensuring customers achieve maximum value from our technology.Job Description:In this position, you'll work closely with customers to understand their business needs and goals, and develop tailored solutions to drive...

  • Customer Success Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomerEngagement Full time $100,000

    We are seeking a Customer Engagement Specialist to join our team. As a key member of our operations, you will be responsible for managing a portfolio of customers and providing exceptional service to drive customer satisfaction and retention.Key ResponsibilitiesManage customer relationships and resolve issues in a timely and professional manner.Analyze...

  • Customer Success Manager, Sydney

    2 weeks ago

    Sydney, New South Wales, Australia Instant Full time

    Instant seeks a customer obsessed Success Manager to support our customers.Instant is a technology company on a mission to power the world's most innovative brands, driving their revenue and retention on autopilot. We are in an exciting hyper-growth phase, expanding the business by over $1M in new revenue every month, have 4 products in market, entering and...

  • Customer Success Manager, Sydney

    1 week ago

    Sydney, New South Wales, Australia Instant Full time

    Instant seeks a customer obsessed Success Manager to support our customers.Instant is a technology company on a mission to power the world's most innovative brands, driving their revenue and retention on autopilot. We are in an exciting hyper-growth phase, expanding the business by over $1M in new revenue every month, have 4 products in market, entering and...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Spin Personnel Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Spin PersonnelWe're looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You'll work with enterprise level clients across new customer...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Spin Personnel Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Spin PersonnelWe're looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You'll work with enterprise level clients across new customer...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Audience Republic Full time

    Join to apply for the Customer Success Manager role at Audience Republic1 day ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager role at Audience RepublicGet AI-powered advice on this job and more exclusive features.Audience Republic is an all-in-one CRM and marketing platform built for events and venues. We work with some of...

  • Customer Success Manager

    1 week ago

    Sydney, New South Wales, Australia Rib Software Full time

    Join to apply for theCustomer Success Managerrole atRIB Software2 days ago Be among the first 25 applicantsJoin to apply for theCustomer Success Managerrole atRIB SoftwareDriven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and...

  • Customer Success Manager

    5 days ago

    Sydney, New South Wales, Australia RIB Software Full time

    Join to apply for the Customer Success Manager role at RIB Software2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager role at RIB SoftwareDriven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient...

  • Customer Success Manager

    1 week ago

    Sydney, New South Wales, Australia RIB Software Full time

    Join to apply for the Customer Success Manager role at RIB Software2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager role at RIB SoftwareDriven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient...